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  • Online Virtual Class
  • Duration: 24 days
  • Fees: ₹30,000.00/-
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About your Training

Skills Covered

Advanced SIAM Principles and Practices
SIAM Governance and Operational Management
SIAM Risk Management
Continual Service Improvement in SIAM
SIAM Tools and Technology
Advanced SIAM Collaboration and Communication

Tools Covered

SIAM Tools and Technologies
SIAM Governance and Management Tools

Training Syllabus

Curriculum Designed by Experts

Advanced SIAM Principles
Topics
  • Deep Dive into SIAM Principles
  • SIAM Models and Structures
  • Advanced Concepts and Terminology
  • Benefits and Challenges of SIAM
Topics
  • Detailed Stages of SIAM Implementation
  • Key Activities in Each Stage
  • SIAM Implementation Strategies
  • Real-World Case Studies on SIAM Implementation
Topics
  • Governance Structures and Models
  • Roles and Responsibilities in SIAM Governance
  • Implementing Governance Practices
  • Monitoring and Reporting
Topics
  • Operational Processes and Procedures
  • Incident and Problem Management in SIAM
  • Change and Configuration Management
  • Service Level Management and Reporting
Topics
  • Identifying and Managing Risks
  • Risk Management Strategies
  • Mitigating Risks in a SIAM Environment
  • Best Practices for Risk Management
Topics
  • Continual Service Improvement (CSI) in SIAM
  • Implementing CSI Practices
  • Measuring and Reporting Improvement
  • Case Studies on Continual Improvement
Topics
  • Overview of SIAM Tools and Technologies
  • Selecting and Implementing SIAM Tools
  • Integrating Tools for SIAM
  • Tool Configuration and Management
Topics
  • Collaboration and Communication in SIAM
  • Managing Multiple Service Providers
  • Effective Contract and Supplier Management
  • Advanced SIAM Practices and Techniques

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Why Training From Are U Certified

Live Interactive Classes

  • Top-Tier Trainers
  • Real Time Guidance by Industrial Experts
  • In Class Doubt Clearance

Resource Access

  • Life Time Access to Resource Library

Support

  • One-to-One Lab and Training Assistance
  • Help Desk Support
  • Doubt Clearance in Real-time

Project Based Learning

  • Labs and Learning Based from Industrial Experts
  • Learning Based on Project Scenarios

Certification

  • Are U Certified Training Certificate
  • Certificate of Completion

Labs

  • Cloud based Labs *Labs based on course requirement only

Training Details

This training program is ideal for professionals who want to gain advanced expertise in SIAM and lead SIAM implementation initiatives in their organizations. The course includes advanced theoretical knowledge, practical exercises, case studies, and real-world applications to ensure participants are well-prepared for the EXIN SIAM Professional certification exam and practical implementation.

  • Comprehensive Learning: Gain advanced knowledge of SIAM principles and practices.
  • Hands-On Exercises: Practical exercises to apply advanced SIAM concepts.
  • Expert Guidance: Learn from certified SIAM professionals with industry experience.
  • Certification: Earn the EXIN SIAM Professional certification to validate your advanced SIAM skills.
  • Develop advanced skills in SIAM practices and principles.
  • Lead and implement SIAM strategies in your organization.
  • Enhance your career prospects in IT service management and SIAM.
  • Gain practical experience through real-world projects and case studies.
  • Advanced SIAM Principles and Practices
  • SIAM Governance and Operational Management
  • SIAM Risk Management
  • Continual Service Improvement in SIAM
  • SIAM Tools and Technology
  • Advanced SIAM Collaboration and Communication
  • SIAM Tools and Technologies
  • SIAM Governance and Management Tools
  • Understand advanced principles and practices of SIAM.
  • Develop the ability to lead and manage SIAM implementation.
  • Learn to integrate and manage multiple service providers effectively.
  • Gain knowledge of SIAM governance, operational management, and continual improvement.
  • SIAM managers
  • IT service managers
  • ITSM consultants
  • Project managers
  • Anyone interested in advanced SIAM principles and practices
  • Foundational understanding of SIAM principles
  • Prior experience in IT service management (recommended)
  • EXIN SIAM Foundation certification (preferred but not mandatory)
  • Advanced principles and practices of SIAM.
  • Governance structures and operational management in SIAM.
  • Risk management and continual improvement strategies.
  • Tools and technologies for effective SIAM implementation.
  • Operating System: Windows 10 or macOS 10.15 (or later)
  • Processor: Intel Core i5 or higher
  • RAM: 8 GB minimum (16 GB recommended)
  • Storage: 20 GB of available disk space
  • Software: Web browser (latest version) for accessing online materials and tools
  • SIAM Manager
  • IT Service Manager
  • SIAM Consultant
  • Project Manager
  • Service Integration Specialist

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