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  • Online Virtual Class
  • Duration: 24 days
  • Fees: ₹20,000.00/-
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About your Training

Skills Covered

SIAM Principles and Structures
SIAM Implementation Roadmap
SIAM Governance and Management
SIAM Processes and Integration
Managing SIAM Roles and Responsibilities
Risk Management in SIAM

Tools Covered

SIAM Process Models and Frameworks
SIAM Governance and Management Tools

Training Syllabus

Curriculum Designed by Experts

Introduction to SIAM
Topics
  • Overview of SIAM
  • History and Evolution of SIAM
  • Key Concepts and Terminology
  • Benefits and Challenges of SIAM
Topics
  • Different SIAM Structures and Models
  • Roles and Responsibilities in SIAM
  • SIAM Layers and Functions
  • Service Integrator Role
Topics
  • Stages of SIAM Implementation
  • Key Activities in Each Stage
  • Considerations for SIAM Implementation
  • Case Studies on SIAM Implementation
Topics
  • SIAM Governance and Management Practices
  • SIAM Operational Practices
  • SIAM Collaboration Practices
  • SIAM Integration Practices
Topics
  • Key Processes Supported by SIAM
  • Managing and Integrating Processes
  • Process Models and Frameworks
  • Continual Service Improvement in SIAM
Topics
  • Detailed Roles in a SIAM Model
  • Responsibilities of Service Integrators and Service Providers
  • SIAM Organizational Structures
  • Role-based Case Studies
Topics
  • Common Challenges in SIAM Implementation
  • Risk Management Strategies
  • Mitigating Risks in a SIAM Environment
  • Best Practices for Addressing Challenges
Topics
  • SIAM and IT Service Management (ITSM)
  • SIAM and Agile, DevOps, and Lean
  • SIAM and Other Frameworks and Standards
  • Integrating SIAM with Existing Practices

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Why Training From Are U Certified

Live Interactive Classes

  • Top-Tier Trainers
  • Real Time Guidance by Industrial Experts
  • In Class Doubt Clearance

Resource Access

  • Life Time Access to Resource Library

Support

  • One-to-One Lab and Training Assistance
  • Help Desk Support
  • Doubt Clearance in Real-time

Project Based Learning

  • Labs and Learning Based from Industrial Experts
  • Learning Based on Project Scenarios

Certification

  • Are U Certified Training Certificate
  • Certificate of Completion

Labs

  • Cloud based Labs *Labs based on course requirement only

Training Details

This training program is ideal for individuals who want to gain foundational knowledge of SIAM and its implementation. The course includes theoretical concepts, practical exercises, case studies, and real-world applications to ensure participants are well-prepared for the EXIN SIAM Foundation certification exam and practical implementation.

  • Comprehensive Learning: Gain foundational knowledge of SIAM principles and practices.
  • Hands-On Exercises: Practical exercises to apply SIAM concepts.
  • Expert Guidance: Learn from certified SIAM professionals.
  • Certification: Earn the EXIN SIAM Foundation certification to validate your SIAM knowledge.
  • Develop a solid understanding of SIAM principles and practices.
  • Learn how to manage and integrate multiple service providers effectively.
  • Enhance your career prospects in IT service management and SIAM.
  • Gain practical experience through real-world case studies and exercises.
  • SIAM Principles and Structures
  • SIAM Implementation Roadmap
  • SIAM Governance and Management
  • SIAM Processes and Integration
  • Managing SIAM Roles and Responsibilities
  • Risk Management in SIAM
  • SIAM Process Models and Frameworks
  • SIAM Governance and Management Tools
  • Understand the core principles and practices of SIAM.
  • Develop the ability to implement and manage a SIAM ecosystem.
  • Learn to integrate and manage multiple service providers.
  • Gain knowledge of SIAM governance, processes, and practices.
  • IT professionals
  • Service managers
  • ITSM consultants
  • Project managers
  • Anyone interested in SIAM principles and practices
  • Basic understanding of IT service management (recommended)
  • No prior experience with SIAM required
  • Fundamental principles of SIAM.
  • Key structures and models for SIAM implementation.
  • Governance and management practices in a SIAM ecosystem.
  • Integration of multiple service providers and processes.
  • Operating System: Windows 10 or macOS 10.15 (or later)
  • Processor: Intel Core i3 or higher
  • RAM: 4 GB minimum (8 GB recommended)
  • Storage: 10 GB of available disk space
  • Software: Web browser (latest version) for accessing online materials and tools
  • SIAM Manager
  • IT Service Manager
  • ITSM Consultant
  • Project Manager
  • Service Integration Specialist

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