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Image Description Image Description
  • Online Virtual Class
  • Duration: 3 days
  • Fees: ₹40,000.00/-
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About your Training

Skills Covered

Strategic alignment of IT and business
Effective planning and resource management
Continual improvement and evaluation
Governance, risk management, and compliance

Tools Covered

ITIL 4 templates and documentation
ITSM software and tools
Automation and AI tools for ITSM

Training Syllabus

Curriculum Designed by Experts

Introduction to ITIL 4 DPI
Topics
  • Overview of ITIL 4 and the DPI module
  • Key concepts and principles of DPI
Topics
  • Aligning IT and business strategies
  • Setting strategic goals and objectives
  • Governance and risk management
Topics
  • Effective planning techniques and frameworks
  • Developing IT service plans
  • Resource and capacity planning
Topics
  • Continual improvement principles and practices
  • Implementing improvement initiatives
  • Measuring and evaluating improvements
Topics
  • Understanding GRC in IT service management
  • Implementing governance frameworks
  • Managing risks and ensuring compliance
Topics
  • Applying Agile and Lean methodologies to ITSM
  • Enhancing efficiency and effectiveness
  • Continuous delivery and improvement
Topics
  • Leveraging ITSM tools for strategic planning and improvement
  • Automation and AI in IT service management
  • Emerging technologies and their impact on IT services

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Why Training From Are U Certified

Live Interactive Classes

  • Top-Tier Trainers
  • Real Time Guidance by Industrial Experts
  • In Class Doubt Clearance

Resource Access

  • Life Time Access to Resource Library

Support

  • One-to-One Lab and Training Assistance
  • Help Desk Support
  • Doubt Clearance in Real-time

Project Based Learning

  • Labs and Learning Based from Industrial Experts
  • Learning Based on Project Scenarios

Certification

  • Are U Certified Training Certificate
  • Certificate of Completion

Labs

  • Cloud based Labs *Labs based on course requirement only

Training Details

The ITIL 4 DPI course provides in-depth training on directing, planning, and improving IT services. It covers essential topics such as governance, risk management, compliance, and the principles of Agile and Lean. The course aims to equip learners with the knowledge and skills needed to drive strategic initiatives and continuous improvement in IT service management.

  • Gain in-depth knowledge of ITIL 4 DPI principles and practices
  • Enhance your skills in strategic planning and continuous improvement
  • Increase your job prospects and career opportunities in IT service management
  • Prepare for the ITIL 4 Strategist: Direct, Plan and Improve certification exam
  • Hands-on experience with DPI principles and practices
  • Access to official ITIL 4 training materials and resources
  • Enhanced understanding of strategic direction, planning, and improvement
  • Opportunities for career advancement in IT service management
  • Strategic alignment of IT and business
  • Effective planning and resource management
  • Continual improvement and evaluation
  • Governance, risk management, and compliance
  • ITIL 4 templates and documentation
  • ITSM software and tools
  • Automation and AI tools for ITSM
  • Understand the core concepts and components of ITIL 4 DPI
  • Apply ITIL 4 principles, practices, and methodologies to direct, plan, and improve IT services
  • Align IT strategies with business objectives
  • Drive continual improvement initiatives in IT service management
  • Prepare for the ITIL 4 Strategist: Direct, Plan and Improve certification exam
  • IT service management professionals
  • IT managers and team leaders
  • IT support and service desk staff
  • Individuals seeking to enhance their strategic planning and improvement skills
  • ITIL 4 Foundation certification is required
  • Comprehensive understanding of the ITIL 4 DPI module
  • Skills to align IT strategies with business goals
  • Techniques for effective planning and resource management
  • Strategies for continual improvement in IT service management
  • A computer with internet access (for online training)
  • ITIL 4 Strategist: Direct, Plan and Improve manual (provided by the training provider)
  • IT Service Manager
  • IT Operations Manager
  • IT Strategy Manager
  • Continuous Improvement Lead

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