Name: ITIL 4 Foundation Certification Training | IT Service Management Basics
Price: ₹20,000.00 INR
Availability: InStock

Training Syllabus

Curriculum Designed by Experts

Introduction to ITIL 4

Topics

Overview of ITIL and its evolution
Key concepts of service management
Benefits of implementing ITIL 4

ITIL Service Value System (SVS)

Topics

Components of the Service Value System
The ITIL guiding principles
Governance
Service value chain
Continual improvement

The Four Dimensions Model

Topics

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

ITIL 4 Practices

Topics

General management practices
Service management practices
Technical management practices

Key ITIL Practices

Topics

Incident management
Problem management
Change control
Service desk
Service request management
Service level management

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Training Details

What is ITIL 4 Foundation Training?

The ITIL 4 Foundation course provides an introduction to the key concepts, principles, and practices of the ITIL 4 framework. It covers essential topics such as the ITIL Service Value System (SVS), the Four Dimensions Model, and the guiding principles. The course aims to equip learners with the knowledge needed to understand and apply ITIL 4 best practices in their organizations.

Why enroll for ITIL 4 Foundation Training?

Gain a solid understanding of the ITIL 4 framework and its key concepts
Enhance your IT service management skills
Increase your job prospects and career opportunities in IT service management
Prepare for the ITIL 4 Foundation certification exam

What are the benefits of joining ITIL 4 Foundation Training?

Hands-on experience with ITIL 4 principles and practices
Access to official ITIL 4 training materials and resources
Enhanced understanding of modern IT service management best practices
Opportunities for career advancement in IT service management

What skills will you learning during ITIL 4 Foundation Training?

Understanding ITIL 4 concepts and terminology
Applying ITIL 4 principles and practices
Managing IT services effectively using the ITIL 4 framework
Aligning IT services with business needs

What tools are covered during ITIL 4 Foundation Training?

ITIL 4 templates and documentation
ITSM software (optional)

What are the objectives of ITIL 4 Foundation Training?

Understand the core concepts and components of ITIL 4
Apply ITIL 4 principles, practices, and methodologies to manage IT services
Align IT services with business objectives and needs
Prepare for the ITIL 4 Foundation certification exam

Who should go for this ITIL 4 Foundation Training?

IT professionals
IT managers and team leaders
IT support and service desk staff
Individuals seeking to enhance their IT service management skills

What are the Prerequisite of ITIL 4 Foundation Training?

There are no formal prerequisites for the ITIL 4 Foundation course.

What will you learning during ITIL 4 Foundation Training?

Comprehensive understanding of the ITIL 4 framework
Skills to manage IT services using ITIL 4 best practices
Techniques for aligning IT services with business needs
Effective strategies for applying ITIL 4 principles and practices

What are the system requirements for ITIL 4 Foundation Training?

A computer with internet access (for online training)
ITIL 4 Foundation manual (provided by the training provider)

What are the career opportunities after ITIL 4 Foundation Training?

IT Service Manager
IT Support Manager
IT Operations Manager
Service Desk Manager

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ITIL 4 Foundation

Why enroll for ITIL 4 Foundation Training?

Instructor-led live Online Training Schedule

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